Lug+Carrie Certified Pre-Owned

Premium eBikes with a second life. Expertly renewed and ready for their next adventure.

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Why buy Certified Pre-Owned?

12 month battery & motor warranty

Tune in service

Trusted Suppliers (Tern + Bosch)

Sustainable Choice

Trusted Service History

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    FAQs

    Where do these bikes come from?

    They are graduates of our own subscription fleet. Unlike a standard used eBike, these haven't been sitting in a stranger's garage. They have been maintained by our mechanics since day one, and now they’ve been re-certified for you.

    What does the "Certified" process actually involve?

    It's not just a wash and polish. Every eBike undergoes our rigorous Re-Certification process.

    Step 1 — Lifetime Review: We review the detailed service history for each eBike to ensure nothing was missed during its previous life.

    Step 2 — The Deep Clean & Strip: We strip it back. We do a full safety check, every sensor tested. If a part is worn beyond our quality guarantee, it's replaced.

    Step 3 — The Bosch Diagnostic: We hook it up to the digital brain. Software updated, battery health verified, and motor torque tuned to manufacturer specifications.

    Step 4 — The Road Test: Our mechanics take it to the streets. If it doesn't handle, brake, and accelerate to our standards, it doesn't make the cut.

    Step 5 — The Lug+Carrie Seal: Fresh styling and a final "white glove" polish.

    What do the condition grades (Pristine, Excellent, Great, Adventure Ready) mean?

    Think of this as "choosing your character." Mechanically, every single bike is 10/10. Aesthetically, you have options to suit your budget:

    Pristine: A showroom gem. Barely a mark on it. You'd struggle to tell it's lived a life before you.

    Excellent: Loved, but looked after. You might spot a tiny blemish if you look closely, but it sparkles from the curb.

    Great: Honest transport. Some visible surface scuffs from regular use, but functionally top notch. A smart value choice.

    Adventure Ready: Worn in, not worn out. Visible cosmetic wear that tells a story of past adventures. Perfect for riders who want the best mechanics at the absolute lowest price.

    What warranty do I get?

    You get total peace of mind. Every Certified Pre-Owned eBike comes with a 12-Month Warranty on the Bosch Motor & Battery System.

    We also include a complimentary tune up within the first 6 months, to make sure everything is working tip top.

    What do the 'battery cycles' mean?

    A "cycle" represents one full charge and discharge of the battery. But unless you are a battery engineer, that number probably doesn't mean much.

    To make it real, we calculate that 1 Cycle = approx. 50km of riding.

    We list the exact cycle count so you know exactly how much life is left. 

    Here is how those cycles translate into real-world distance for these premium Bosch units:

    • 0–500 Cycles (0km – 25,000km): This is where the majority of our fleet sits. Even at the top end of this bracket (500 cycles), you would have ridden enough to do a full lap of Australia.

    • 501 - 1500 Cycles  (The 25,000km Benchmark): This is the conservative benchmark for Bosch’s Performance Warranty; at this condition, Bosch states a performance expectation of at least 80% of its original capacity (limited to two years). To put that in perspective, the average Aussie rider does about 2,000km a year. Hitting this limit would take most people over 10 years.

    • 1,500+ Cycles (75,000km Lifespan): These units are engineered to keep going long after the warranty period ends. This is where we would likely give someone a round of applause for having ridden for 75,000 kms! 

    The Bottom Line: Most of our Certified Pre-Owned eBikes have fewer than 100 cycles on the clock (approx. 5,000km).

    Is the odometer reading high or low?

    eBike motors are more like car engines, they are built to run for tens of thousands of kilometers. A reading of 2,000km might sound like a lot for a pushbike, but for a Bosch e-Cargo motor, it’s barely broken in.

    Here is a guide to help you understand the reading:

    • Just Warmed Up (0 – 500km): Effectively a demo model. It’s been round the block, but it’s practically fresh out of the box.
    • Prime Time (500km – 3,500km): The sweet spot. The motor is run-in, the components are settled, and it has proven its reliability on the road.

    • Road Tested (3,500km+): An experienced traveller. It has done some work, but with our Re-Certification process replacing wear-and-tear parts (like chains and brakepads), the motor has years of adventures left in the tank.

    Remember: Regardless of the kilometres, every eBike comes with our 12 month warranty on motor & battery so you can ride away with total confidence.